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Winning Over Venting

Snapshots of the U.S. advocacy world across nonprofit, science, tech, and public policy sectors.

Analysis of how citizens and leaders get what they want in the public arena. Check out my posts by topic and subscribe for one email a week every Thursday.

The hottest new bipartisan issue

Americans are united in their opposition or skepticism of AI data centers

To those who say unifying the country is impossible, take note. Opposition to AI data centers is the "most bipartisan issue since beer."

Anger around data centers planned for dozens of cities and towns is palpable on both sides of the aisle. Polls shows 70+ of Americans oppose the massive energy centers the size of 32 football fields.

AI data centers are expected to raise electricity and water costs for the residents of the town or city. Homeowners near the sites are also, understandably, worried their property values will go down. 

The out-of-state companies involved are being secretive in some cases—not alerting residents of their plans to enter their backyards. Such hubris, along with the price tag and environmental impacts, are getting all sorts of folks riled up.

The AI industry and others, including unions, claim jobs will be created with the construction and use of these massive facilities. It’s too early to know if that’s the case.

Many aren’t wanting to ban outright the data centers. They are instead pushing for guardrails and common sense regulations to make the centers better economic stewards, if not neighbors.

Takeaway: If you’re keeping track at home of the few (truly) bipartisan policy issues working their way through the country, add AI data centers to the list, which already includes a bipartisan consensus on the struggling economy and growing misinformation epidemic.

Read more: NYT, PBS Newshour 

The need for a new civil rights movement

The need follows the Supreme Court dismantling the landmark Voting Rights Act of 1965

Last week, the U.S. Supreme Court ruling effectively killed the Voting Rights Act of 1965. Congress passed this landmark law four decades ago to stop racial discrimination in voting.

The conservative majority on the Court pulled up decades-old roots, it said, because racial discrimination in elections — which this country has a long history with— is largely over. Six unelected figures on the Court determined that Black Americans no longer need legal protections to ensure they can vote freely and fairly. 

Conservative lawmakers have pushed for a slew of new laws in recent years at making it harder for Black Americans— non-white voters, really—in Southern states to vote.

A number of civil rights leaders and groups, as well as President Barack Obama, have called for a new civil rights movement over the past decade.

The most immediate step in any modern civil rights movement--beyond sketching out a 10-year policy, communications, and electoral plan – would leverage this fall's elections.

Black voters are the backbone of the Democratic Party. Will the party move to make Black Americans’ freedom to vote a centerpiece in the fall elections, in addition to the sputtering economy? Or should the cost of living, for now, remain the sole focus, given that’s the overriding concern of most voters?

Gist: Either way, a new Civil Rights Movement for the 21st century is in order that speaks to mainstream America, has specific public policy goals, and stays on offense.

Science’s need to sell itself

Early in his second term, President Trump cut $1.8 billion cut to scientific research funding that will impact breakthroughs in areas like cancer and Alzheimer’s research. During that funding fight, and after the cuts, there was shock, awe, and whiplash.  

As Josh Marshall at Talking Points Memo put it, “The world of biomedical research has close to no experience operating in a political context—and especially in the context of mass politics...The White House has relied on researchers’ unfamiliarity with political fights, using their sole reliance on bureaucratic channels of funding and review — which the universities and the federal government set up together going on a century ago — against them.”

Marshall notes that when the general public finds out about what’s happening to cancer and Alzheimer’s research, “[T]hey get mad. That, quite simply, is political power for good.”

But the scientific community hasn’t been leveraging its political power.

In recent years, a pocket of the right wing, including Steve Bannon, Roger Stone, and Elon Musk, targeted Dr. Peter Hotez, the renowned vaccine expert. It was part of the larger anti-vaxxer political movement that has grown considerably and begun to shift a slice of public opinion against vaccines.

The percentage of Americans who believe childhood vaccinations are important dropped 18 points in five years. That’s a spectacular drop in support from 2019 to 2024.

Many scientists will balk at being political. But having political savvy means communicating a clear message to win people over. It means defending science from attacks and showcasing the vital role science plays in our lives. All of this “political” work can be done without being partisan.

"Defending" science in the public sphere means talking about it in the most effective way. The science brain is trained on data and evidence—as it should be. But everybody else’s brain is wired for stories.

And that’s where the disconnect is —and where those who oppose vaccines or discredit climate science are finding a foothold. Anti-vaxxers are out-communicating the pro-vaccine/ pro-science contingent.

A 2017 piece in Slate by Tim Requarth of the NYU Grossman School of Medicine has stuck with me all these years later. “[T]he obstacles faced by science communicators are not epistemological but cultural,” Requarth wrote. “The skills required are not those of a university lecturer but a rhetorician.”

Professions like science tend to skip the step between the proverbial research lab and the public marketplace. They forgo the translation process — the process smart politicians and businesses do —required to bring data-backed ideas to market.

Takeaway: It’s time to make science more competitive in the public marketplace. The scientific community needs to sell itself and its innovation to policymakers and the public. And more robustly back pro-science candidates.

Best practices for successful political and social movements

I thought it might useful to look at how, in a general sense, to make political change. By that I mean changing minds on issues followed by changing laws. Culture is a part of this, too.

There’s a rough playbook, or more like a roadmap.

Mass political and social movements have a long, rich history in the United States, the most famous and successful being the 1960s civil rights movement. Some of that progress is being undone today, no question. But over four decades, giant leaps forward for racial equality of Black Americans were made. It remains a template.

The clarion call for the marriage of gay couples in the 2010s was another wildly successful change effort that took decades before hitting its 110 mph stride in the 2010s in state legislatures, on the ballot, and in the courts.

The movements for gun violence prevention–and for increased gun rights and access– have both been successful, but the latter continues to prevail, at least in terms of public policy.

The MAGA movement, and its antecedent, the 2010 Tea Party, has grown relatively fast over a decade-plus, not just electorally and legislatively but culturally. That movement hit its zenith in the 2024 presidential election.

All of these movements, and others, have had enormous advocacy campaigns behind them. None of these issues or trends came out of the blue. A campaign mindset, strategy, and structure has led to tangible outcomes.

Georgetown Business School professor Leslie Crutchfield studied a range of social/political movements in the U.S. In her 2018 book, she found that “winning movements made their destinies come true, rather than being destined to succeed.”

Crutchfield found patterns in successful movements, including:

  1. Change came from the bottom-up–at the grassroots level. Winning movements took their campaigns to all fifty states with their change campaigns, rather than going for national change at the start. Small wins create momentum, which is the holy grail of any growing movement.
  2. Persuasion. Great social change leaders marry policy reform and changing people’s minds.
  3. Leaders check their egos and organizational identities at the door, even if for a minute. This allows (if only temporarily) the messiness of factions within a movement to come together around a common agenda.
  4. The management structure is a hybrid. Crutchfield writes, “Instead of small handfuls of elites dictating to troops from the top down or an amorphous mob of activists genuflecting for change from the bottom up, the most effective movements find balance between the ‘leaderless’ and ‘leader-led’ extremes.”

I would add elections to this list. Putting the right people in office who agree with your issues is vital.

Of course, individual dynamics, politics, media landscape, and tech tools have changed over time. But how to go about strategically building an effective movement hasn’t.

I’ve been wondering how the federal government‘s autocratic tendencies, as well as the heavy hand of some state governments, alters the general roadmap for movements within our democracy, if at all. It’s an area for further research.

For the love of metaphor

The literary device is a built-in, compact way to tell a story. Which is what you should be going for in the public arena.

Certain arguments stick in people's minds. That stickiness is often not due to data. It’s often not the facts. It’s almost always the image — the vivid, unexpected comparison that makes an abstract idea feel real and memorable.

Communicators — especially in science, medicine, and public policy — chronically underuse the metaphor. They lead with evidence and expect persuasion to follow. But the psychology of communication doesn’t work that way. The human brain is wired for stories.

Former U.S. Senator Ben Sasse

Or look at the newly elected mayor of New York City, Zohran Mamdani, who did a lot of things in his inaugural speech on Jan. 1.

A key point he got across was the need for unity and used food to paint a picture. Lines from his speech:

  • “neighbors who carry a plate of food to the elderly…”
  • “those who feed us biryani and beef patties, picanha and pastrami on rye.”
  • “cooks wielding a thousand spices”
  • New York as the city where he “ate powdered doughnuts…devoured too-big slices at Koronet…and [grew] up eating bagels and lox every Sunday.”

Food references indicated he would be mayor of all New Yorkers, even if they didn’t vote for him.

The art part of political conversation

The disciplines most in need of this skill — science, public health, policy, sometimes law — can be the ones most resistant to it. The well-trained expert mind is taught to argue from evidence. The scientific method. More data, more proof, more qualifications.

But if education, persuasion, or activation is your goal, the metaphor is a memorable storytelling device that achieves the communicator’s triangle: be simple, connect with a distracted audience, and strum an emotional chord.

Messenger matters

I’ve never watched a two-person press conference on the same subject where I believed 95% of what one person said and not believe 95% of what the other person said. 

The Secretary of Defense and the Chairman of the Joint Chiefs of staff held their third news gaggle to say the military component to the Iran war was paused. The U.S. and Iran have agreed to a two-week ceasefire to give the diplomacy a chance.

The news was certainly good. But outside of the headline here, I believed almost nothing Pete Hegeseth said.

It’s my third time watching these Pentagon joint briefings and the third time I’ve walked away in disbelief.

Secretary Hegseth goes to obvious pains to lather public praise on his boss. His autocratic affect takes away from his message. (Or is that the message?)

He speaks in hyperbole, replacing the incredible complexity and nuance of a war with over-the-top macho talk. This is not the stuff of a confident leader.

His odd cadence – and defensive and combative tone– doesn’t match the seriousness of the topic at hand. 

Declaring victory, as Hegseth did this morning, is premature. No one knows if the ceasefire will hold and if the war will actually come to an end after diplomatic talks.

Screenshot from CNBC

To Hegseth’s left, at the other microphone, was Dan Caine. He had command of the facts, the situation, and the room. 

He used qualifiers and was cautious, something the fog of war demands. 

Caine understands who the commander in chief, his boss, is, but doesn’t feel the need to perform or sycophant out.

He honors the military and has a sense of seriousness.

Takeaway: The messenger matters. It's about credibility and confidence in what you're being told.

It really does come down to the words

When it comes to the importance of words, Mark Twain noted the "difference between the lightning bug and the lightning.”

The question is what words do your audience need to hear to do the thing you want them to do —not what words do you want to use to sound smart or feel better?  

Great communicators meet people where they are in their own thinking and in the words they use. 

One of my least favorite million-dollar words coming from politicians is “unconscionable.” I would guess most people don’t know what this means. That means you’ve lost them. Why not just say “grossly unfair,” “makes your blood boil,” or just plain “wrong?”

Politicians on TV also love the construction “make no mistake,” followed by something like “this won’t stand” or “we will fight!”

Okay, but nobody talks like that. Who goes around the office saying “make no mistake!”

A Washington Post piece cites some taking issue with the words “intersectional,” “equity,” and “Latinx.” Half of the Latino population has never heard of “Latinx,” and only 4% use it, according to the Pew Research Center.

It makes complete sense if nonprofits and insiders want to use terms like “intersectionality” or “equity” to help get funding or build a constituency. Many professional areas have their own nomenclature.

The problem comes when you expand the net of people you’re talking to. If your goal is to inform, persuade, or mobilize on a bigger scale—the general public or even broad demographics or psychographics—you’ve got to read the room.

On democracy, same issue. A must-read piece by Matt Watkins in the Chronicle of Philanthropy walks through the hazy, intra movement words used publicly, including "fortifying civic infrastructure,” and “defending democratic norms.” (Watkins provides alternative phrases.)

Organizations that don't test the language and framing probably aren't achieving their public advocacy mission, if their goal is to persuade everyday people. If you use words people don’t know or sound awkward, you’re obviously doing a poor job of advocating, communicating, and connecting with them. They ignore you. Or get confused. Either way, message doesn’t sink in.  

The curse of knowledge

Knowledge is certainly a blessing. But it can also be a curse for AI scientists, academics, and intellectuals.

I love doctors and scientists.

But, beyond egos, they share something in common: They’re not the most riveting public communicators in the world. 

I’m throwing a massive generalization around with reckless abandon. There are plenty of exceptions. But in my experience, the highly educated, technical professions tend to struggle with public messaging. It's why strategic communications and branding experts exist– and why advertising is a multi-billion dollar business.

The well-educated brain is taught to make an argument and back it up with evidence. The more data and facts the better. The disciplines of science, medicine, and academia demand it.

But on the public stage, dumping data or evidence alone on an audience rarely works. You’ve got to do the work —and it is that—to make a subject matter accessible to folks you’re speaking to, whether on CNN, in a speech, or on social media. Most important is how your audience receives information, not how you want to deliver it. 

I’m not talking about dumbing anything down. I’m talking about repacking concepts, translating them into plain speak with a narrative thread. The human brain is wired for stories. People need a narrative to connect with--one that sings with emotion, simplicity, and relevance. 

The movement for marriage equality started out focusing its message on the 1,000 sterile rights and benefits that come with marriage. But that wasn’t working. 

The movement then shifted its message to one of love, commitment, and family, using real couples and their supportive moms, dads, grandparents, and allies in the military and business to humanize those values. The rest, as you know, is history.

A similar course correction happened with the Covid vaccine. The national communications strategy initially was explaining Covid-19 science and data to persuade an entire nation to get a new vaccine. That fell flat in many communities. The more effective approach was about telling personal stories–humanizing the issue and making it real.

Those in science and medicine tend to skip the step between what the proverbial research lab shows and what the public needs to hear, care about it, and take action on. Unlike the business world of products and services, they forgo the translation process required to bring their ideas to market.

Many heady professionals think they’re the smartest people in the room. But if they actually want to be the smartest person in the room, they would be wise to invest in messaging strategy and storytelling magic.

Democrats’ opportunity with AI

Dismissing AI as a media tool is like rejecting the use of radio for electioneering in the 1930s and 40s.

Companies heavily invested in the growth of artificial intelligence need more compute power. They are going to look for it in small towns and major cities across the country. Hundreds of projects are in the works to build data centers to provide amounts of power that are hard to imagine.

Citizens aren't loving these companies coming into their backyards. Why? The worry their utility bills, from electricity to water, will increase somewhat substantially.

It should go without saying: The AI industry should be paying for its own increased energy use--not the residents of a city. AI platforms are siphoning off significant amount of public resources--like from an electric grid and water supplies. That makes it a public policy and political issue.

A Pew poll published in March showed people in both parties--though Democrats more so--are concerned about rising costs, the environment, and quality of life when it comes to data centers.

Maine passed a temporary ban on large data centers this year. A majority in Wisconsin think the costs of data centers outweigh the benefits.

Needless to say, the AI titans are facing a messaging challenge with data centers. That's why Meta launched an ad campaign earlier this year. The core message was jobs—a tough sell. Overlaying AI's cost on top of the already poor economy isn't playing well. (See Blue Rose Research)

The data center issue, for now, is up for grabs. Either party could take the lead against AI cost increases to the taxpayer.

AI as a campaign tool

It's a different story when it comes to using AI as a tool for branding and ad creation in the campaign world. Republicans, who have embraced AI, seem to have to advantage.

With some exceptions, professional Democrats have expressed reservations about the technology.

"Democratic operatives — many wary of privacy risks and worried what AI could mean for their jobs — have been much slower to adopt the technology in their campaigns," Axios reported.

The National Democratic Training Committee (NDTC) has developed a playbook for how Democratic campaigns use AI. That playbook, Wired found, “points out ways Democrats shouldn’t use AI and discourages candidates from using AI to deepfake their opponents, impersonate real people, or create images and videos that could ‘deceive voters by misrepresenting events, individuals, or reality. This undermines democratic discourse and voter trust,’ the training reads.”

Small “d” democratic discourse has already been undermined by social media, the cable news, and Donald Trump.

Dismissing the emergence of new media and tech tools for campaigning today is like rejecting the use of radio for electioneering in the 1930s and 40s.

I'm all about reigning in AI as a policy matter. It needs governance that protects innovation and the tech's immense potential. But do that legislatively. Not during the most important election of our lifetimes.

As a matter of being competitive in the arena, all tools should be available at any time. The Republican National Committee would never issue such ethical guidance. They play to win. Democrats should too.